Contact

Choose the right SkillHub contact path

Tell us what you want to do first: open Pro, request a custom Skill, publish as an author, fix a technical issue, report a security concern, or discuss cooperation.

Pro onboarding and team evaluation

Use this path when your team wants to evaluate Pro, choose a billing cycle, or start with one of the promoted workflow packages.

Request a custom Skill

Use this path when the marketplace does not yet cover the workflow you need, or when you want a private internal Skill specification.

  • Email: info@useskillhub.com
  • Include the job to be done, input files or systems, expected output, risk level, and whether the Skill should be public or private.
  • Share examples only after sensitive fields have been removed.

Technical support

Use this channel for account, login, Project Key, API/MCP invocation, Skill publishing, and workspace issues.

  • Email: Support@useskillhub.com
  • Include account email, page URL, error screenshot, request time, and reproduction steps.
  • Do not include Project Keys, OAuth secrets, passwords, or private customer data.

Security reports

Security issues should request a secure disclosure channel first through Support@useskillhub.com. Public support reports must not include exploitable payloads or secrets.

Business cooperation

Use this channel for enterprise evaluation, channel partnerships, procurement, media, ecosystem partnerships, or agency cooperation.

  • Email: info@useskillhub.com
  • Include organization name, cooperation direction, contact person, and expected timeline.

Company address

Room 5065, 5th Floor, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

FAQ

Common questions

Which email should I use?

Use info@useskillhub.com for Pro, custom Skills, partnerships, procurement, and agency cooperation. Use Support@useskillhub.com for login, account, Project Key, API/MCP, publisher, and technical issues.

What should I include in the first message?

Include your goal, organization name, account email when relevant, page URL, screenshots, reproduction steps, desired timeline, and the first workflow package you want to evaluate.

Can I paste tokens or secrets?

No. Do not send Project Keys, OAuth secrets, passwords, private keys, exploitable payloads, or customer private data in an initial email.

Contact SkillHub - Pro Onboarding, Custom Skills, Publisher, and Support | SkillHub